Amazing! That sums up my experience purchasing a used car from Gallatin Subaru, Bozeman, MT. I have absolutely never had a positive experience at a dealership before - and over 5 decades I have purchased quite a few cars, always from a dealership - this is the very first time I have driven away happy about every aspect of the experience! From my first phone call (the receptionist was so helpful!), to sales manager, Zach, to my totally fabulous salesperson Dimitri, to Tanner in Finance and Tucker 'the Closer' - the experience from start to finish was careful, courteous, professional, and ... Read More Google - Nov 2, 2026
This is my family's 4th and 5th vehicle purchase. I love the brand, but also love the people that work here. They've been great to us every time. Also love coming here for service. Thank you so much Ryan, Eric and Jared!
Ian was an amazing salesperson. He answered all our questions. He has great dry humor and wit that the conversations feel comfortable. Great job!
Ian was an exceptional sales rep. He was professional, knowledgeable, friendly, and got the job done, complete with all the special requests we had for a specific car, specific features, and our slightly goofy timeline. I cannot recommend him enough!
Just had the best experience purchasing a car at Gallatin Subaru. I was shopping for the most suitable car for a new driver and Ian went above and beyond to figure out the model and features that best suited what I was I looking for. I appreciate very much that even though there was a full lot of cars to choose from, he was able to immediately narrow it down to two, in two very different price price points to choose from that matched what I was looking for without wasting time looking at ones that didn't line up ... Read More Google - Oct 31, 2026
The used Subaru we bought from them has never been a good car. It's been problem after problem from the get-go. We bought a Crosstrek from them that was 3 years old. When we brought it to them for a oil change, the first time, they immediately said all the spark plugs needed to be replaced. It's only gone downhill since then. After having problem, after problem, after problem, we found out that they are well known for buying lemon Subarus from other states that have lemon laws. So they buy up all the lemon subarus from other states ... Read More Google - Oct 27, 2026
So far so good with my Honda Civic that I got from Ian at Subaru. He was really patient with me and really appreciate that. And also the guy (sorry I can’t remember his name)that went over the contract was very nice and patient with me. Going through a rough time in my life so i really appreciate their honesty and patience with me and overall willing to help.
I went to Gallatin Subaru on Saturday evening, pretty close to closing, and met with Mia. What a great experience! First off, the first thing she did was go through the history of the used car I came in for (and eventually drove off with).
I've bought many cars, and this was never discussed. I feel way more confident after reviewing the background of the car.
She made the whole process stress free, and would recommend her to anyone needing a new car. We've all had that sleezy car experience - this is the complete opposite. The rest ... Read More Google - Oct 19, 2026
Absolutely estatic and truly impressed by the work done here, Zach was great to work with over the phone and when I traveled and made it there he had welcomed me and immediately got to business. He didn't try to upsell me, or anything ; stuck straight to what we agreed on and got to business. Outside of that, Zach is a super cool dude and I'd highly recommend you ask for him, he won't let you down. Small shout out to Jared as well, he was professional and also a cool dude to work with.
Thank you ... Read More Google - Oct 12, 2026
The service was excellent. Ryan provided significant assistance throughout the entire purchasing process. After identifying a starting issue with the vehicle I purchased, I returned the following day, and the team resolved the problem promptly. I am certainly satisfied with the experience.
My daughter just took her car there for a full service because she was driving it to Texas for her brother. On her way through Yellowstone her front driver side tire flew off. Thank goodness she wasn’t driving on the highway and her and her friend are ok and some nice people stopped to help them. Her driver door can’t open and all lug nuts are gone. They were going to put a brake, tire and bearings and send her on her way. No way!!!’
I was not warned it would take a half day or more for a diagnostic on an issue. Within that 4 hours of waiting, the basic oil service was also not performed, so I left without having anything at all completed. I think think they're fine for routine mx, but I would probably look elsewhere for a diagnosis of a specific issue. Also keep an eye on the receipt as I had been charged in the past for a tire rotation that was not preformed, as have family members with their vehciles.
I flew in to purchase a vehicle out of state from Abie at Gallatin Subaru and the entire process was ridiculously seamless. Abie transparently answered all my questions about the car, was super easy to coordinate with, and even sent a car to pick me up at the airport. Jared from finance and Zach the sales manager were also amazing people to work with and made the process super enjoyable.
As someone who used to work in the automotive dealer space, this dealer was highly transparent, simple, and no BS.... Can't recommend Abie and Gallatin Subaru enough to anyone ... Read More Google - Aug 24, 2026
I hate taking my car to the dealership, they're so expensive and I've had terrible experiences at other locstions in the past. But my most recent visit to the service department at this location was great. My advisor was so helpful, and went above and beyond to help me out. My car is now fully operational and I'm very happy despite the cost lol Hope to buy a Subaru from here in the future
We've had a few weeks of car issues and finally had the extra funds to get it in and looked at. Not only has Mel gone above and beyond for us, everyone we've interacted with has done everything in our power to help us and keep costs low while making my car safe again for my kids. Obviously suprise large bills cause a lot of added stress but they not only immediately helped my stress levels drop, they made sure we had a working car available to us for my kids appointments while they informed us of what ... Read More Google - Aug 8, 2026
Great customer service.
Allison and Jared are the best. Great cars, great deal
Judge a business by how it responds to problems. I experienced difficulties with the service of a battery issue on our Outback. The dealership’s initial response to the problem fell short of expectations but when I pointed that out to management they went to great lengths to address the issue and far exceeded my expectations.
Thank you all for your support, encouragement and love! You guys are all awesome and we thank you for helping us get our Subaru back on the road. Very welcoming group here at Subaru Gallatin!!! I will be recommending all of my other Subaru friends here when they pass through Montana!!
Troy and Ryan were amazing to work with, they didn’t hesitate to answer any questions we had and went above and beyond when it came to making sure the vehicle is all up to date on services prior to our purchase. Highly recommend this dealer to anyone that is looking for a reliable Subaru with outstanding customer service. Thanks again for making what is usually a stressful process extremely simple and straight forward.
I live in Missoula and I just bought a 2026 Forester Premium from Gallatin Subaru. My primary sales contact throughout much of the process was Ryan Crum (it was initially Max Carr, but Max no longer works for the dealership). I never felt any pressure whatsoever during the buying process and Gallatin Subaru's Best Price Policy is what drove me to take my business to Bozeman. Also want to give shout outs to Erik Damon (sales manager) and Mia Leandro (Love Encore Specialist) for being so helpful. I was treated exceptionally well by this team and if I wanted to ... Read More Google - May 21, 2026
Subaru goes above and beyond. Car wash and hosting an Arbor Day tree give away.
Easily the best car buying experience EVER! Ryan Crum and his team were friendly, respectful and exerted zero pressure. Felt more like dealing with a friend than a dealership. Great deal and great service. Was in and out inside of 3 hours. Thanks again!!!
Fantastic experience! The staff here is really amazing.
This dealership deserves less than zero as I witnessed behaviors that were hard to describe.
The people who work there including supervisors are unprofessional and purely superficial and materialistic.
Bad experience in summer 2024 working with Ian and his supervisors at the time.
I was about to purchase a used vehicle and backed off of the deal. I went back to look at another car and was kicked out of the dealership on grounds that I failed to understand. I guess appearance, gender and their limited petty and ignorant perceptions and thick prejudices had something to do with it. That was ... Read More Google - Apr 4, 2026
Dishonest dealership had a car picked out financing and extended warranty purchased. On-line said 1.9 percent for financing they called me and sayed no it a computer glitch it will be 4.8 percent.Your dealership should stand behind what was online. A reputable dealership would. But no problem you just lost a customer because you won't honor what was on-line good old bait and switch. Well Allison Bergan I would have loved to purchase a car from you. But I dont do business with dishonest dealership
Great service!
They were very kind and gave me a loaner when I dropped my car off to have an alignment done, but they called me 3 hours after it was supposed to be done and said my car was “too rusty” to be worked on so they refused to work on it and didn’t touch it. I took it to another shop and they said it wasn’t rusty at all and their alignment turned out great.
Just wanted to tell everyone how happy we are with our new ‘26 Forester Touring. Our salesperson Chad Rivas was awesome! I will let you know how service appointments go later.
Service department is top notch . Thank you Teri Fox for helping me with a difficult situation with my car !! Kudos to service
The best experience I've had pre, during and post buying a vehicle. Byran (Goose) was responsive and answered all of our questions, even recording videos of starting, panel lights etc prior to making the decision to drive from Helena to test drive. Easy to work with on the purchase including the finance department and Jared. They offered to deliver our car to Helena once it was detailed and had the windshield replaced. They even offered to take it to my preferred mechanic the day after we inked the deal to do a pre purchase inspection and Bryan drove it ... Read More Google - Mar 11, 2026
I purchased a car here recently and was exceptionally disappointed. While our sales rep was helpful, the manager disrespected my time entirely. I should have walked away when I had made an appointment (and changed it to accommodate his schedule, during a week that was very very busy for my family), and when I appeared, he told me I was last in line to sign for the car, when he had full notice of when I would be there. I was told I'd have a full gas tank if we purchased (which was not the case), we found crumbs ... Read More Google - Jan 27, 2026
Gallatin Subaru's service department is best in class. They are experts in the field, focused on customer service and communication, and very responsive. We will return to purchase our next Subaru from the dealership.
Just a routine service visit.
Brought the car on for a recall issue that my macanchic found.
I had a very positive experience purchasing a Subaru Crosstrek from Gallatin Subaru. The sales associates were informative but not pushy. They answered my questions well.
We were in Livingston and heading home to Bigfork when our 2020 Outback had a battery issue. Gallatin Subaru was able to squeeze us in and service manager Jake took excellent care of us and got us back on the road quickly. Our pup was well taken care of as well, thanks Gallatin Subaru!
Great people and customer service!
Friendly, prompt, helpful.
Friendly, fast service, nice waiting area with snacks! And they answered all my questions.
Gadi was incredible, attentive and get me informed to the progress of my appointment
Our experience at Gallatin Subaru was excellent! River helped me identify the right make and model of the car I was looking to purchase. She worked quickly to locate the right color and has followed up with me to ensure that I am pleased. The Ascent is such a fun car to drive!
Ian and Tanner were very nice to work with. Also, the gal that taught me the electronics. I would suggest that the sales person tell the buyer in advance how the purchase goes. I was not ready for Tanner. I had too many decisions to make with out any warning. I may have made some different choices if I would have had time to think it over. Perhaps I would have called my State Farm agent and talked the choices over with her to help decide what insurance coverage would be right for me.
Very friendly, clean, knowledgeable about all their vehicles, patient with me asking so many questions especially about all the different features in each vehicle.
Yesterday I bought my second Subaru Forrester from Gallatin Subaru. I dealt with Max Carr and he was great to work with. He was professional and personal. There was also no pressure placed upon me. I would not hesitate buying another vehicle from him.
I do not live in the Bozeman area but visit my Dad who lives here. I have a 2018 Subaru Outback. About a month ago my tire light came on while visiting here. I had just had sensors replaced in my hometown (not at a Subaru dealer) The service staff here checked my sensors and let me know there was an issue with one. When I returned home, I took my car into my people and they replaced the sensor with the issue but were unable to load serial numbers in and told me I needed to go toa Subaru dealer. ... Read More Google - Sep 28, 2025
Gallatin Subaru takes good care of their customers!
Great service!!
Extremely friendly staff all around, easy check in service experience. Snacks for humans and furry friends alike as well as the most important quality - free coffee.
Cinda Adams recently helped me in looking for a used Forester, to replace one that my daughter took to college. Cinda was exceptional -- smart, knowledgable, friendly, and easy to work with. She was a great representative of Gallatin Subaru, and someone I'd recommend highly to future customers. Well done, Cinda and Gallatin Subaru!
Allison was very helpful in helping us find a used car that would also meet all our needs. She was knowledgeable, patient but not pushy. We didn't find anything the first day but she called us later the second day with another car that had come in. It was perfect for us and we would recommend her highly. She knows a lot about Subarus!
Very good experience overall; perhaps less time spent on extras/additions would make it even better.
We recently bought a car from Gallatin Subaru, which has been purchased by Ressler Motors. Our salesperson was great but we asked that they sell us snow tires at cost. Ressler Motors had done for us during a previous sale, which we really appreciated, but the Subaru manager declined, indicating that the folks at other Ressler Motors branches were sloppy and broke the rules by doing this in the past. They even asked who our salesperson was during the previous sale, as if they were going to report them. This simple act of courtesy, which would have cost them nothing, ... Read More Google - Aug 20, 2025
Excellent work and customer service. We recommend the personnel and work of the repair crew.
Great friendly fair purchase with the same for the service department to back it up
This is more of a review of Subaru corporate than Gallatin Subaru ....I think. I took my car for issues with the A/C. It would work for 5 minutes and then stop and restart 15 minutes later. Took the car in to get diagnosed and was quoted at over $1800 to replace the compressor. I declined because that's too much and I would honestly rather just go without A/C than pay that much. Plus why would the A/C work intermittently if the compressor was shot? Did a bunch of research and decided to follow the internet, borrow some tools ... Read More Google - Jul 15, 2025
Barack was our salesman. He was excellent. No pressure put on me to buy. I have had horrible car buying experiences in n the past and this experience was the opposite. I was looking for a new to me vehicle as my vehicle was recently totaled in n a rear ending. I really liked my vehicle so the need to purchase something new was not a task I wanted or was looking forward to. Barack made the experience much easier for me. His knowledge, personality and genuine caring are a plus for your business!
Well done oil change by friendly folks at Subaru. Offered a 10% discount for Military, which was nice as well.
Super dealership. Dylan Weber in service is great to work with! Zack Novak in sales is very nice! Clean dealership. Friendly staff.
Great service. I use them for everything with my Subaru great staff and parts department. I’ve also bought all my cars from them. Everyone is great!
I’m from out of town and needed a basic inspection on my car. The team members I spoke with are very nice and helpful. I came in without an appointment and the technicians performed the inspection within a hour. They asked my permission before making a specific adjustment. Very pleased with the service at Gallatin Subaru.
Consistently friendly and helpful employees. Just purchased our 2nd Forester from them. Will continue as customers.
Grateful for your shuttle service-please don’t ever get rid of it! You all took amazing care of me and got my car serviced SO quickly and “Pearle” even got a wash! I love that Mike Koelzer always says “hello” and knows I’m coming in-he even introduced me to Ryan, hope we can purchase another Subaru from him in the future-thank you for such good service…I’ll be back!
Would give fewer stars if possible. Told me it would be $175 to do a diagnostic. I agreed. Then they basically just plugged in a code reader, asked to $1100 to change an oxygen sensor ($240 in parts and $860 in labor) for a half-hour job. I do not think they are paying their mechanics $1720 an hour so, someone is price gouging exorbitantly. Do not seek service there. I bet they also rip you off similarly on vehicle purchases. They then charged me $197.50 for the diagnostic saying the “were required by law” to charge me for “shop materials” even tho all they did was ... Read More Google - Jul 10, 2025
I’ve been to Gallatin Subaru several times—mostly when I’m short on time. Like most dealerships, their fees are higher than independent mechanics. One upside is their ability to get you scheduled quickly, which can be helpful when you’re in a bind. They also have a nice waiting area.
That said, this is the second time I’ve agreed to a repair without realizing how much more I’d be charged. Their text-based communication system seems designed to upsell services without clearly explaining the costs or tradeoffs. I don’t mind paying more for convenience, but I ... Read More Google - Jul 10, 2025
Ryan listened to what I needed and within a day, he called me and sent an email with EXACTLY what I was looking for! Best experience and everyone made it so very easy!!!
Fast, efficient and friendly service. Best repair facility in town. I will recommend Gallatin Subaru to everyone
The $175 troubleshooting charge was excessive if not necessary to fix known issues with the car. Most problems other than the ones actually corrected could be done by other shops in town at a lower price. Dealers seem to have too much overhead costs to justify their repair rates.
We brought our 2020 Crosstrek for a 60,000 mile full service check. Gallatin failed to inspect the breaks and they were completely worn down and required replacement. We were forced to visit another dealer and have the breaks replaced. We tried over 3 months to contact Gallatin but no one returned our calls or emails. We are pursuing several avenues to ensure that Gallatin stands by their work. We suggest you find another dealer for your vehicle as they are unsafe and put lives at risk.
After four months, the manager responded to our request to review the service experience. It took disputing ... Read More Google - Jun 28, 2025
I will say the sales woman was great. However, I spent over 1k getting to this dealer from out of state to secure a vehicle purchase. Sales woman was upfront and transparent about many of the issues with the vehicle as it was considered "wholesale to public" prior to my arrival. Where the issue is, I asked upfront before my 12 hour round trip commute to and from if the A/C had blown cold. I was told it was was working great. Flew in next day, AC is inop. Asked for repair or small discount due to this ... Read More Google - Jun 21, 2025
Purchased brand new Subaru Outback. Had everything including financing (not Subaru) done on my end before arriving. 11 days after I drove off the lot, started receiving phone calls asking for my $500 downpayment (which I’d given them my card to charge on day of purchase). 21 days after, received a text saying “ Good afternoon Cindy, I am following up to collect your $500 down payment for your 2025 Outback. We can take the payment over the phone via credit or debit card. Please reach out to us at your earliest convenience as we cannot send registration paperwork to the courthouse until we receive ... Read More Google - Jun 4, 2025
Super nice! Very helpful! Thanks for the recent work! Thanks for servicing our older Subaru, and I enjoy our 2022 Outback we bought from you. Dylan Weber does a super job and is very helpful and understanding!
The salesmen and sales manager were both very helpful and did not pressure us at all. Very professional.
The sales team at Gallatin Subaru were very professional and knowledgeable. They made the trade and purchase easy and straightforward. Thanks Jon, Dimitri & Mia! Love my new Subaru Forester.
Excellent staff: knowledgeable, friendly, efficient. They made the car buying experience wonderful! We will absolutely tell all of or friends about Gallatin Subaru!
What a wonderful experience at Gallatin Subaru! Sean, Tanner, Chad & Mia were all so amazing and friendly to work with! They were super knowledgeable and helpful when selecting my vehicle. I appreciate the time they took to show me features and were never pushy about purchasing. It was a comfortable, fun experience, and I highly recommend Gallatin Subaru and its team. I love my Outback!!!
We had a great experience at Gallatin Subaru. Matt helped us to get the vehicle we wanted and we are so glad we drove all the way to Bozeman to get the car that I LOVE!
I had a great experience when I purchased my vehicle and when I first took it in to be serviced. The second time I took it in, less than a month after the first time, I asked if they could check my heating as it wasn’t really working properly. They assured me they could, and I left. I returned after they told me my vehicle was ready to have a $340 bill for “fixing” the heating system. I ended up only paying for the technicians work because I never agreed to any additional work. I noticed about 2-3 months later, ... Read More Google - Feb 12, 2025
We had an excellent experience. Everyone in the dealership was very polite and helpful as soon as we walked in. Our agent, Jon, was knowledgeable and able to answer all our questions without being pushy. After sale contacts and assistance has also been excellent.
These guys are crooks, I recently brought my Subaru in with a sensor out causing multiple lights to go on my dashboard and cause cruise control, antilock brakes, emergency brake and traction to all shut off. Two places in Livingston said the sensor was out but they couldn't do the work and recommended taking it to Bozeman. The dealership reported $8000 worth of work had to be done and the car wasn't safe to drive without the work. We took it to Righty Tighty, they fixed the sensor and all systems are back on line and working just fine ... Read More Google - Nov 6, 2024
Do NOT go here, they are scammers and/or incompetent!!!! They will just try to charge you as much as possible.
Made an appointment for my remote starter not working, they claimed it wasn’t a Subaru part (it is) and tried to charge me $1000 for a new one. Turns out the battery in my key fob was just low - the backup key fob worked immediately when I got it home. They had my backup key fob so they absolutely tried it, realized it worked, and tried to scam me. I will NEVER be returning. Don’t waste your ... Read More Google - Oct 30, 2024
My daughter Brought her 2024 Outback in to evaluate a Subaru installed remote starter that wasn’t working. She was told it was aftermarket ( totally untrue, verified by original dealership) and they would install a new one for 1000 dollars. Meanwhile the original dealership suggested it just may be a battery issue with the starter fab which this dealership had both fabs to test.
She declined any work to be done, picked up her car, tested the backup remote fab and guess what, it started. Totally feel like she was being taken advantage of as a young woman.
She will never go ... Read More Google - Oct 30, 2024
My experience with Gallatin Subaru has been superb. I would recommend them to anyone interested in purchasing a vehicle.
I purchased a lemon of a vehicle from them in 2019. While most of the repairs were covered without cost, which I appreciated, I have still had to spend several thousand dollars to fix things. I like that they give you a loaner car to use while your car is in the shop, but they don't put good tires on them, so driving in the winter weather is horrendous. Also, the TWO times I had to replace my transmission, it took several WEEKS for them to get the part. The same thing happened when I had to replace the turbo--it ... Read More Google - Sep 4, 2024
Replaced my wife’s headlights due to a recall. Now the front lights, brights, and blinkers don’t work. Awesome job guys.
They were very personable and easy to deal with. And took time to help us.
Used the wrong kind of sealant on engine gaskets. Engine explodes 2100mi out. Service advisor acknowledges the mistake after it is looked at but I get nothing but a large repair estimate. Used to be a huge subaru guy, will never buy another while I live in Bozeman. Lost a lot of money.
The only people to have change my oil was this dealership. With a lador cost of 175 and hour you would exect them to not over tightened my oil plug. I went to chage the oil my self and nether me or my roommate could get it to move. We knew this wasnt right as we just did his car with no problems. Call and ask what they could do about it was told there are some creative ways online to fix that.
Never, EVER, buy from Gallatin Subaru.
In 2023 I purchased a 2014 Crosstrek, and was told it was "inspected and mechanically sound." In the 11 months since buying, I've had to fix:
- The A/C
- The battery (3 times)
- All four windows not working
- Spark plugs replacement
- Oil leak
- Another oil leak
- Both front control arms
I've saved all the documents in case anyone is inclined to not believe this. The dealer will tell you that there was no way they could have known about all the issues, but I refuse to believe ... Read More Google - Apr 15, 2024
Dont take your car here unless its something simple like an oil change, brought my car in for them to reprogram a new ecu, just for them to tell me it was vin locked (which they knew before hand since they dont even make new ecu's for my year of car and they still told me to bring in the car) and then reinstall my old ecu and tell me it doesnt work, didnt even attempt to reprogram it or anything, and then they proceed to charge me over $500 and tell me it took them over 3 hours to do ( ... Read More Google - Mar 1, 2024
A1 sales department, had a great experience. Very knowledgeable and friendly from the salesman to the finance department. Highly recommend this location for anyone looking for a vehicle.
SCAM ALERT - Went to get a rattling near my engine checked out and was told to spend over $6000 in repairs. Subsequently, I got it checked out at two other repair shops that specialize in Subarus and was told Bozeman Subaru is trying to pull a fast one. A heat shield had come loose and after it was clamped down the rattling went away. Everything else was fine. Everyone needs to be careful about the shady business practices here.
I wouldn’t go here if I didn’t already have a service package I purchased at a Subaru dealership in Texas. Took my car in for the maintenance (that is included in the service package!) not only did I receive poor customer service. But they also said there was nothing needed aside from the oil change, only to receive a call a few days later asking why I denied the maintenance they suggested and was included in my maintenance package. I didn’t deny it, I wasn’t told about it! Now I’ve lost trust in their ability ... Read More Google - Jan 29, 2024
Linda provided excellent customer service- she was friendly, informative and efficient! Thank you!
Calvin was great! All the staff that helped us were friendly and helpful.
Thank you Linda!
Linda Adam’s was fantastic! Professional but very friendly. Kept me updated and explained everything. Super employee.
Love Toyota of Bozeman and my service advisor Kim is why I exclusively have all my service work there. She is friendly, knowledgeable and clearly is passionate about what she does. She has gone above and beyond more times than I can count.
I had my car serviced yesterday and Smith was my advisor. Immediately he was very friendly and helpful. This was definitely the best experience I've ever had at a dealership. Give this man a raise!
I’ve bought every vehicle I’ve ever owned from Ressler because of their great service before and after the sale. I always bring my cars in for service with them because they’re honest, reliable, and back up their work. Their front line people like Linda, make the experience effortless and enjoyable.
I always stay and wait for the service because it’s usually done within an hour when I make an appointment. I also like when the person who checks you in, is the person who checks you out (like my service today with Linda).
Thanks Ressler! I’... Read More Google - Nov 11, 2026
Linda and Toyota service were great
Just had wonderful service at Ressler Motors. All thanks to Jace Sheehan who was so helpful. I appreciated his kindness, expertise and prompt attention to my car's needs. Highly recommend!
Linda is an excellent Service Advisor at the express maintenance. She explained the audio system thoroughly and made our service decisions easier. We are from California but have a vacation home in Bozeman and are very happy with Ressler Motors; in fact, we bought our new RAV4 in August:love the service and professional services we received here: Linda Adams--Excellent customer service! Karen Stevens I
Calvin Russette provided excellent service!
The service that I received today will bring me back! Kami was awesome and unforgettable! I will be coming back as long as she is there!
Always good experiences at the service department. Smith Schuyler was a pleasure to work with.
Kami was outstanding, courteous, and friendly! She kept me up to date in the hour I was there! Couldn't ask for a better advisor! Thank you Kami!
They are awesome
Went for a simple oil change and tire rotation. Nothing crazy but Linda was still helpful nonetheless
Very attentive and was a huge help all day
Linda was great! So personal and timely with the process. Great service
Reese had excellent customer service, checked in often updating me with details on my service and had me in and out of the dealership quick! Made the usually dreaded experience very easy.
Linda was incredibly friendly and walked me through all elements of service. Very communicative and helpful! I also love Brad the shuttle driver! I could ride around town with him all day! Thank you for providing the shuttle service. Your staff is great!
Linda Adam’s was very kind and helpful!!
My experience in the service department was great!Calvin was very knowledgeable and helpful.
Calvin Russette at Ressler Toyota did an exceptional job with my recent Tundra Service. He took the time to review my complete maintenance history (10 years) and mapped out when future preventative maintenance procedures(fluid replacements, plugs and other per Toyota Tundra owners manual guidelines) for the next 50,000 miles. He communicated everything effectively and was polite, professional and customer focused. I will be working with Calvin in the future and highly recommend others do the same.
Ty did a good job. Organized, professional and friendly .
Calvin was great! Got me in and out, no upselling or anything, super communicative and overall made something that I don’t love (car maintenance) a pleasant experience.
Calvin was extremely helpful, friendly, and professional. Consistent 10 out of 10 experiences with Calvin
Calvin was very helpful
Kami was top-notch, professional and first-class…. Look forward to our next service with Ressler and Kami! John Rauschenberger & Louise Wasso
Jace is always super nice and helpful!
Calvin was incredibly helpful, patient and kind. Next time I come in I’ll be asking for him. He helped me figure out my problems w my tires and he was very sweet.
The service was completed in a timely manner. Caleb is a very good front person. Calvin kept me well informed.
Great service! Madison got me a free rental when it was discovered that I needed more work than expected on my truck. Helped so much with costs and made the whole process easy.
Jace Sheehan took the time to itemize what was planned for my Toyota’s maintenance today and expected cost. He also broke down what is due for routine maintenance and expected cost for each task, and with my request itemized what to prioritize due to expenses. Jace was prepared before I arrived. He also forwarded me a financing option I could look into if needed. Jace treated me with respect and integrity. That’s a good reason to stay with Ressler. Thanks Jace!
I am more than satisfied as to Garrett Hanson’s professionalism, knowledge and expertise of the Venza I purchased. He was helpful and informative from the beginning of the process and made it smooth, time saving and efficient.
I ha a great experience when getting my car serviced. Calvin had top notch customer service and explained the details of my car service thoroughly!
Calvin was extremely helpful and made everything super easy. Once again a fantastic experience at ressler toyota
Service that makes you believe you are the most important customer. Thank you!
Service is SLOW. I’m sitting here for 30 min just looking at my truck already serviced.
I recently bought a truck from here. The whole process was great. Everyone was so helpful and professional. Preston helped me find a truck that was what I wanted. He wasn't pushy and didn't try to put me in something I did not need. After I bought the truck the tire pressure system stopped working. Madison in service has been so helpful and they are fixing the problem at no charge. Thanks to the whole team!
Smith did a great job. Articulated everything I needed to know about my vehicle in understanding manner. He was very nice and professional as well
Linda was great!!
Kim and the team at Ressler Toyota service gave great customer care through our entire service. Prompt thorough communication at every step.
If you have California plates avoid this place or take pictures of your exterior. Went in for an oil change came out with a dent in my door, not a small one either. They acted like it didn’t happen there and brushed it off. I demanded it to be fixed and they said goto the body shop they might help you. They fixed it but the door hasn’t been the same. Bozeman blows
Really poor customer service. Their service team is a mess, and they don't seem to take very good notes. I spent an hour getting an issue resolved with the service advisor, after they said something was leaking, wanted me to get it diagnosed, then said it wasn't leaking, now they are saying its leaking again... well? So I agree to redo the diagnostic again and show up a week later and nothing I that was discussed and resolved the week prior was in the notes, I spent 30 minutes trying to explain the situation again, wasting more time and ... Read More Google - Sep 30, 2026
Deeply unimpressive experience. Guys at the counter talked to me like I was an idiot, absolutely no service offered on my brand-new, under-warranty Toyota in spite of my getting a warning light at just 3500 miles on the odometer. Said they'd need to keep the vehicle overnight just to scan the vehicle for codes. I'm traveling far from home and the warning light concerned me a great deal, but they were zero help. Guess I'll drive on a warning light and try Billings on my way east.
I went in for a repair a few weeks ago only to find out from a different mechanic that I still had an issue. I was under the impression my brakes were good to go, but they were still leaking. When I brought it back to Toyota, I was told I needed to replace my caliper. The other mechanic, a well rated mechanic, said there was no need. The other mechanic also mentioned the repair was done in an unconventional way. I went back in to Toyota to get it looked at and walked away with another $1000 estimate, for a ... Read More Google - Sep 18, 2026
Garrett made my experience at toyota of Bozeman quick and easy. Young kid but he knows what he’s doing. Overall I have never been happier buying a truck
I’ve had the most frustrating experience working with Ressler on both the purchase of my car and the service of it. Not only was I sold a car with inaccurate information (was told car had a new engine due to a recall only to find out that it had never been replaced) but I’ve now spent the better part of my year in the service department getting a nearly brand new Toyota Tundra constantly fixed. Complete engine replacement, leaky fluid lines that had to be replaced. Two months later, I’m back in the service department because my ... Read More Google - Jun 2, 2026
Not a great experience. My car had 2 recalls that needed to be addressed so I was told that it would take all day. It was done by 9:30 which would have been great except that I couldn't get a hold of anyone to get the shuttle or return my phone calls. 3 hours later, I finally was able to pick up my car. 3 days later, I'm still getting the recall message on the screen in the car even though I was told that it would be turned off.
Bought a new used car for 18k never bitched about the price after two months the vehicle started over heating. We asked them Take it in and fix it and cover our rental Cost. They wouldn’t fix it I offered to pay for that. But they wouldn’t cover the rental. They are obviously ok with this review.
The dealership has tried to rip me off for thousands of dollars! I was told i needed brake replacement 2 years ago! I pulled the brakes myself they were fine! I still have 4mm today 40,000 miles later. This last visit was told I need a rack and pinion replacement. I was quoted 2400 dollars. I go to my local garage with a guy I trust (former mechanic instructor at local trades school) he takes it for a day and a test drive, puts its on the lift and says there is nothing wrong with the rack and pinion. Ressler is ripping me ... Read More Google - Apr 9, 2026
Had an appointment to have the windows tinted on my brand new Tundra I purchased here. After a few hours, I looked in the Toyota app and it showed my truck was parked 20 minutes away on the other side of town at a different business. This was never discussed, and I didn’t give them permission to drive across town to have someone else do the work. I’m driving the truck very carefully to break in the engine on my $65K investment correctly. I’m sure the guy who drove it was careful and easy on the accelerator…yeah ... Read More Google - Feb 9, 2026
If I could leave 0 reviews I would. You would think that Toyota of Bozeman wants locals business but that doesn’t seem to be the case. We were looking for a new truck, Bozeman said that had the best rates and refused to negotiate even a penny. Drove to Butte bought newer with more bells and whistles for less. Fast forward looking to buy another car, I find one in Bozeman that I like. Make an appointment to look at it, take off work early, turns out the sales associate “helping” me emailed me to tell me they sold it ... Read More Google - Oct 27, 2025
EDIT: They are also lying in their response now, they have no available service records for the car. I did not ever even check Toyota's system. They cannot confirm a single oil change ever occurred on the car but say it "looks great." Liars. They are listing cars with incorrect mileage, certifying cars with no service history available, and will follow up trying to push other cars on you after you've already told them you are not interested. I would never buy from a dealer operating this way, shameful.
2k quote for a alternator? 6 hours? For a alternator? Ya'll robbing people.
Service told us that it’s normal for rear differential to leak gear oil when towing. Said we pushed it. Didn’t fix anything and sent us on our way (3000 miles to home). We didn’t make it 2.5 hours till oil was pouring out again and all over camper again. We were not in a safe spot now thanks to Bozeman Toyota service and now have another appointment next day. Vacation ruined and they could have helped but didn’t look into problem enough. Edit it took the second tech less than an hour to find out it was a ... Read More Google - Sep 9, 2025
The store manager was awful horrible service never coming back
The service was horrible and the experience was terrible. Never coming back
I had the money, they had the truck. I was willing to travel across 2 states to get it and wanted to make it happen quick. I asked the sales person for pictures, he said yes but then I heard nothing until the end of the day when I had to ask for pictures again. Then, the following morning I asked for more information and I received nothing again until the end of the day. I called back to the dealership and told the person on the phone that I did not want to work with that specific sales person any ... Read More Google - Aug 20, 2025
I’ve had a long history of visiting Ressler and their branch dealerships during 2 jobs and privately—from service visits and test drives to trying to order a new vehicle. Despite being a diehard Toyota fan and wanting to buy local, I’ve never bought from the main location—and after years of mixed experiences, I don’t see that changing.
To be fair, I did unknowingly buy from one of their satellite dealerships. I knew the car was overpriced, but was in a pinch and it had an intermittent issue that was not disclosed. I resold it at a ... Read More Google - Apr 4, 2025
This is a really late review but I bought a brand new car here and got a flat tire shortly after purchase and they did everything they could to not replace it while it was under warranty so I’ve been dealing with the same tire for over a year. I’ve probably spent 5+ hours there dealing with it and another 15+ hours on the side of the road or at different tire shops having it repaired. I will never purchase a car here again solely on the lack of good customer service and wouldn’t recommend anyone buying a car ... Read More Google - Mar 7, 2025
EDIT 2: Not only has the dealership not reached out to me as they claimed they would in the comment (no surprise there), when I got the power steering system replaced, the mechanics also found a leaking CV joint, a leaking shock, and a broken front sway bar, which cost another $1k to replace. I'm never doing business with Ressler ever again, and making sure nobody I know does, either.
EDIT: Took the vehicle to Kalispell Toyota for a diagnostic. The repair estimate is $2600. Pretty much everything in the power steering system except for the pump needs to be replaced, ... Read More Google - Mar 1, 2025
I have a 2013 Toyota tundra pick up, I bought it new, and I’ve always taken it to Ressler’s quick lube for my oil changes. But I don’t think I will anymore, as I had to stop by there three times to get my oil changed. The first time I was a half hour before they closed, and they said they didn’t have enough time. So I thought fine, the next time I was an hour before they closed. And I had to go in to talk to somebody for them to tell me That they couldn’... Read More Google - Nov 14, 2024
I wanted to buy a 2025 Highlander hybrid, I called them 3 times. They even didn’t call me back, terrible assistance. I called Helena motors, they called me back and I bought from them. So sad Toyota Bozeman doesn’t care their costumers. Terrible service!
I have had my car serviced here more than a handful of times and have yet to have a pleasant experience. Their service takes an excessive amount of time and even then, they aren’t able to detect problems that are clearly and verbally outlined in person. My car was unable to be driven due to an issue that was not discovered just one week after a relatively inconclusive, 5 hour long, diagnostic appointment. Additionally, I have had tools left under my hood after having my car serviced here. Unfortunately, not a dealership I will be recommending to anyone.
TL;DR: AVOID THIS DEALERSHIP; they will not honor their promises, and sell your info to scam companies!!!
July '24 Update:
I've now been added to an email spam list, and even after multiple requests, they still keep pouring in. Hoping the vulgarity in my responses will get some attention... Shame on you guys for adding me again! SHAME ON YOU!
Original review:
This dealership basically sold me a truck over the internet/email/phone. I live ~4 hours away, and was told that the truck needed a few things fixed/repaired, but if I came down there to buy it, ... Read More DealerRater - Jul 9, 2024
Used to be very helpful but now they seem less interested in customer satisfaction and more interested in high volume.
Service is horrible, the wait, the lack of experience, the incorrect diagnosis. I will never go back
I wrote a similar review when it was called Ressler. Apparently now my review is gone. I was so disappointed that I'm renewing my review that seems to have been evaded by the name change.
I called to schedule the $299 brake pad replacement and rotor resurfacing special Ressler had over the winter. I called around Jan 24th and mentioned it to the lady in the phone. I told her I would be out of town until the 2nd or 3rd of February and she scheduled the service shortly after. Something like Feb 6th or so.
Feb 6 rolls around, I ... Read More Google - Jun 12, 2024
Unreliable. I booked a Toyota Highlander through their website, however when I arrived to pick it up, they said they have no vehicles were available. They sent me away with a simple, “Sorry.” When it comes to having trust and confidence in a rental outfit, having vehicles on hand to fulfill the rental reservations is essential. Unfortunately this dealership didn’t fulfill their commitment.
Review Update:
Had to bring them down to one star. They responded to my initial review saying they would reach out to discuss these issues but it’s been a week and I haven’t heard a thing from them. They probably just respond so people reading the bad reviews will think they tried to make it right. They didn’t. They never contacted me. They’re saying they checked the alternator and battery, but then why didn’t they catch the fact that they were both old and needed to be replaced?
Original Review:
Do not go here for ... Read More Google - May 8, 2024
A few weeks ago I went in for an oil change and to have my tires rotated. The appointment seemed to go by without a hitch and I thought that everything was fine as I drove home from the dealership. The next day, my husband and I went to run some errands and in the 5 minute drive back from the grocery store, I noticed a loud "thunk" noise that got stronger as I turned the wheel. Upon getting out and inspecting the vehicle, my husband noticed that the lug nuts were not properly tightened -- he was even ... Read More Google - May 2, 2024
I have been a loyal customer for a long time and was interested in purchasing a vehicle here. I was told to go to the incorrect location and the listing description of the vehicle did not match what the actual condition of the vehicle was. Complete waste of time- just go to Lithia of Billings of Missoula.
Recently took my vehicle here to get an inspection for someone buying my car, even though I was warned not to come here. I should’ve listen but at buyers request I went anyway. I paid for $180 diagnostic appointment in which they “found a leak” that required immediate attention and a second appointment to diagnose fully. That second appointment was $100 and they told me that I would need to replace my CV boot cover that was broken or had come off… the price $962 for them to replace it. When I asked how much the part actually was she told me $45. ... Read More Google - Feb 26, 2024
Drove from helena to test drive and possibly purchase a tundra from Ressler. After nearly an hour of waiting our salesman still had no idea where the vehicle actually was! We were told it was in the body shop due to a scratch but the body shop was "really backed up" and didn't know when it would be done..then was told it might be at danhoff Chevrolet getting fixed..absolutely clueless and lost a cash sale. Dave would be disappointed in what has become of his business.
Never again.
Toyota of Bozeman sold me a broken RAV4. In august if 2023 I purchased a brand new 2023 RAV4 limited hybrid. One month later the infotainment center started going black and resetting itself several times a minute. We were unable to play music, use navigation, or use Apple CarPlay because the entire system would reset randomly. We purchased this car for business purposes, and we were not able to use it for its intended purpose. After 3 trips to Toyota of Bozeman for diagnostics, they still didn’t know what was wrong with it. Fast forward another month and half later ... Read More Google - Nov 11, 2023
Doug Drysdale was a great sales person. He was knowledgeable, honest, caring and went above and beyond the normal sales person. The dealership is reliable and a good representative to the Toyota brand. We recommend Doug and Toyota of Bozeman.
Updated Review:
Ressler has taken care of my vehicle for 5 years now and we have watched as they have slowly gone downhill.
We recently took our Highlander in for a service and dropped it after hours. We called the next day to ask if we could swing by and pick in up after work. We were told “ we close in 5 minutes so if you can make it before that then sure otherwise you will need to come tomorrow.” What terrible customer service. We went in the next day to pick it up and my wife had forgotten the coupon they ... Read More Google - Oct 3, 2023
Extremely unimpressed with Ressler Toyota across the board. The service department seems largely incompetent, and after a year and a half of trying to get them to fix a very apparent wind noise on a 2022 Tundra, they told me there is nothing they can do for me. Of course they will do everything they can to sell me a new truck, but then won’t stand behind their product. I would avoid this dealership, and I certainly will never be doing business with them again.
Use to be good, but then they started over charging for oil changes. Said my lights were out and they needed to be changed, but I popped the hood at my house and they just unplugged them. They said I had multiple issues with the 4Runner (worn brake linings, couldn’t give me specifics, and steering fluid leak), but I went to another shop just to be safe and they said brakes were barely worn and no leaks found. If you need oil changes/tire changes, best to support a local shop. Plenty of them in the bozeman/Livingston areas
Rented a car while my truck was being serviced. I will just summarize, they didn’t complete the work I asked for and we’re only concerned with up selling me. They have their own glass repair and replacement company and I had the misfortune of having to replace the windshield in the rental. They”sub” the rental replacements to another company. Was $350 more than the highest estimate I could find. Buyer beware at this dealership. I didn’t even get the discount on the rental that THEY told me I would.
The buying experience was fine don't get me wrong. But people, read every line item and word on every document. Seriously. When I bought my car (2019 subaru ascent touring model) I bought the limited warranty. I then purchase the warranty on glass and my husband and I were told that the panoramic sunroof was covered under it. Well, long story short, they lied. It is not covered and I have to pay out of pocket to get it replaced (thousands of dollars to replace by the way). READ YOUR DOCUMENTS AND DO NOT TRUST THEM TO TELL YOU THE ... Read More Google - Jun 20, 2023
I had a service appointment today at 1:30 pm. We live about 60 miles from the dealership, approximately 1 hour drive. when I arrived at 1pm I was told they were too busy to accommodate my vehicle and I would have to come back another day. So $20 in gas and basically a half day of my time meant nothing to Ressler Motors. I have spoken to other people today that would give this dealership a zero rating. BTW I have used Ressler for service for years, so I was familiar to them. Definitely a thumbs down
Made a reservation two weeks in advance to get the tires rotated. It took them 3 hours to come pick me up and they didn't even rotate the tires.
If you want to get ripped off, just stop by new or used. They'll rip you off
My experience with this dealership and their sales department has been awful. Their only redemption for getting two stars is because their service department has been so amazing! I think Wes is the one who has always been amazing and super helpful in taking care of things for me.
Traded in my Tundra for a used Tacoma and was less than thrilled about the experience. The salesmen had no idea about any of the aftermarket parts added to truck. I also asked to see the MPI on the truck and he never gave it to me. He flat out told ... Read More Google - Apr 29, 2023
Amazing! That sums up my experience purchasing a used car from Gallatin Subaru, Bozeman, MT. I have absolutely never had a positive experience at a dealership before - and over 5 decades I have purchased quite a few cars, always from a dealership - this is the very first time I have driven away happy about every aspect of the experience! From my first phone call (the receptionist was so helpful!), to sales manager, Zach, to my totally fabulous salesperson Dimitri, to Tanner in Finance and Tucker 'the Closer' - the experience from start to finish was careful, courteous, professional, and ... Read More Google - Nov 2, 2026
This is my family's 4th and 5th vehicle purchase. I love the brand, but also love the people that work here. They've been great to us every time. Also love coming here for service. Thank you so much Ryan, Eric and Jared!
Ian was an amazing salesperson. He answered all our questions. He has great dry humor and wit that the conversations feel comfortable. Great job!
Ian was an exceptional sales rep. He was professional, knowledgeable, friendly, and got the job done, complete with all the special requests we had for a specific car, specific features, and our slightly goofy timeline. I cannot recommend him enough!
Just had the best experience purchasing a car at Gallatin Subaru. I was shopping for the most suitable car for a new driver and Ian went above and beyond to figure out the model and features that best suited what I was I looking for. I appreciate very much that even though there was a full lot of cars to choose from, he was able to immediately narrow it down to two, in two very different price price points to choose from that matched what I was looking for without wasting time looking at ones that didn't line up ... Read More Google - Oct 31, 2026
The used Subaru we bought from them has never been a good car. It's been problem after problem from the get-go. We bought a Crosstrek from them that was 3 years old. When we brought it to them for a oil change, the first time, they immediately said all the spark plugs needed to be replaced. It's only gone downhill since then. After having problem, after problem, after problem, we found out that they are well known for buying lemon Subarus from other states that have lemon laws. So they buy up all the lemon subarus from other states ... Read More Google - Oct 27, 2026
So far so good with my Honda Civic that I got from Ian at Subaru. He was really patient with me and really appreciate that. And also the guy (sorry I can’t remember his name)that went over the contract was very nice and patient with me. Going through a rough time in my life so i really appreciate their honesty and patience with me and overall willing to help.
I went to Gallatin Subaru on Saturday evening, pretty close to closing, and met with Mia. What a great experience! First off, the first thing she did was go through the history of the used car I came in for (and eventually drove off with).
I've bought many cars, and this was never discussed. I feel way more confident after reviewing the background of the car.
She made the whole process stress free, and would recommend her to anyone needing a new car. We've all had that sleezy car experience - this is the complete opposite. The rest ... Read More Google - Oct 19, 2026
Absolutely estatic and truly impressed by the work done here, Zach was great to work with over the phone and when I traveled and made it there he had welcomed me and immediately got to business. He didn't try to upsell me, or anything ; stuck straight to what we agreed on and got to business. Outside of that, Zach is a super cool dude and I'd highly recommend you ask for him, he won't let you down. Small shout out to Jared as well, he was professional and also a cool dude to work with.
Thank you ... Read More Google - Oct 12, 2026
The service was excellent. Ryan provided significant assistance throughout the entire purchasing process. After identifying a starting issue with the vehicle I purchased, I returned the following day, and the team resolved the problem promptly. I am certainly satisfied with the experience.
My daughter just took her car there for a full service because she was driving it to Texas for her brother. On her way through Yellowstone her front driver side tire flew off. Thank goodness she wasn’t driving on the highway and her and her friend are ok and some nice people stopped to help them. Her driver door can’t open and all lug nuts are gone. They were going to put a brake, tire and bearings and send her on her way. No way!!!’
I was not warned it would take a half day or more for a diagnostic on an issue. Within that 4 hours of waiting, the basic oil service was also not performed, so I left without having anything at all completed. I think think they're fine for routine mx, but I would probably look elsewhere for a diagnosis of a specific issue. Also keep an eye on the receipt as I had been charged in the past for a tire rotation that was not preformed, as have family members with their vehciles.
I flew in to purchase a vehicle out of state from Abie at Gallatin Subaru and the entire process was ridiculously seamless. Abie transparently answered all my questions about the car, was super easy to coordinate with, and even sent a car to pick me up at the airport. Jared from finance and Zach the sales manager were also amazing people to work with and made the process super enjoyable.
As someone who used to work in the automotive dealer space, this dealer was highly transparent, simple, and no BS.... Can't recommend Abie and Gallatin Subaru enough to anyone ... Read More Google - Aug 24, 2026
I hate taking my car to the dealership, they're so expensive and I've had terrible experiences at other locstions in the past. But my most recent visit to the service department at this location was great. My advisor was so helpful, and went above and beyond to help me out. My car is now fully operational and I'm very happy despite the cost lol Hope to buy a Subaru from here in the future
We've had a few weeks of car issues and finally had the extra funds to get it in and looked at. Not only has Mel gone above and beyond for us, everyone we've interacted with has done everything in our power to help us and keep costs low while making my car safe again for my kids. Obviously suprise large bills cause a lot of added stress but they not only immediately helped my stress levels drop, they made sure we had a working car available to us for my kids appointments while they informed us of what ... Read More Google - Aug 8, 2026
Great customer service.
Allison and Jared are the best. Great cars, great deal
Judge a business by how it responds to problems. I experienced difficulties with the service of a battery issue on our Outback. The dealership’s initial response to the problem fell short of expectations but when I pointed that out to management they went to great lengths to address the issue and far exceeded my expectations.
Thank you all for your support, encouragement and love! You guys are all awesome and we thank you for helping us get our Subaru back on the road. Very welcoming group here at Subaru Gallatin!!! I will be recommending all of my other Subaru friends here when they pass through Montana!!
Troy and Ryan were amazing to work with, they didn’t hesitate to answer any questions we had and went above and beyond when it came to making sure the vehicle is all up to date on services prior to our purchase. Highly recommend this dealer to anyone that is looking for a reliable Subaru with outstanding customer service. Thanks again for making what is usually a stressful process extremely simple and straight forward.
I live in Missoula and I just bought a 2026 Forester Premium from Gallatin Subaru. My primary sales contact throughout much of the process was Ryan Crum (it was initially Max Carr, but Max no longer works for the dealership). I never felt any pressure whatsoever during the buying process and Gallatin Subaru's Best Price Policy is what drove me to take my business to Bozeman. Also want to give shout outs to Erik Damon (sales manager) and Mia Leandro (Love Encore Specialist) for being so helpful. I was treated exceptionally well by this team and if I wanted to ... Read More Google - May 21, 2026
Subaru goes above and beyond. Car wash and hosting an Arbor Day tree give away.
Easily the best car buying experience EVER! Ryan Crum and his team were friendly, respectful and exerted zero pressure. Felt more like dealing with a friend than a dealership. Great deal and great service. Was in and out inside of 3 hours. Thanks again!!!
Fantastic experience! The staff here is really amazing.
This dealership deserves less than zero as I witnessed behaviors that were hard to describe.
The people who work there including supervisors are unprofessional and purely superficial and materialistic.
Bad experience in summer 2024 working with Ian and his supervisors at the time.
I was about to purchase a used vehicle and backed off of the deal. I went back to look at another car and was kicked out of the dealership on grounds that I failed to understand. I guess appearance, gender and their limited petty and ignorant perceptions and thick prejudices had something to do with it. That was ... Read More Google - Apr 4, 2026
Dishonest dealership had a car picked out financing and extended warranty purchased. On-line said 1.9 percent for financing they called me and sayed no it a computer glitch it will be 4.8 percent.Your dealership should stand behind what was online. A reputable dealership would. But no problem you just lost a customer because you won't honor what was on-line good old bait and switch. Well Allison Bergan I would have loved to purchase a car from you. But I dont do business with dishonest dealership
Great service!
They were very kind and gave me a loaner when I dropped my car off to have an alignment done, but they called me 3 hours after it was supposed to be done and said my car was “too rusty” to be worked on so they refused to work on it and didn’t touch it. I took it to another shop and they said it wasn’t rusty at all and their alignment turned out great.
Just wanted to tell everyone how happy we are with our new ‘26 Forester Touring. Our salesperson Chad Rivas was awesome! I will let you know how service appointments go later.
Service department is top notch . Thank you Teri Fox for helping me with a difficult situation with my car !! Kudos to service
The best experience I've had pre, during and post buying a vehicle. Byran (Goose) was responsive and answered all of our questions, even recording videos of starting, panel lights etc prior to making the decision to drive from Helena to test drive. Easy to work with on the purchase including the finance department and Jared. They offered to deliver our car to Helena once it was detailed and had the windshield replaced. They even offered to take it to my preferred mechanic the day after we inked the deal to do a pre purchase inspection and Bryan drove it ... Read More Google - Mar 11, 2026
I purchased a car here recently and was exceptionally disappointed. While our sales rep was helpful, the manager disrespected my time entirely. I should have walked away when I had made an appointment (and changed it to accommodate his schedule, during a week that was very very busy for my family), and when I appeared, he told me I was last in line to sign for the car, when he had full notice of when I would be there. I was told I'd have a full gas tank if we purchased (which was not the case), we found crumbs ... Read More Google - Jan 27, 2026
Gallatin Subaru's service department is best in class. They are experts in the field, focused on customer service and communication, and very responsive. We will return to purchase our next Subaru from the dealership.
Just a routine service visit.
Brought the car on for a recall issue that my macanchic found.
I had a very positive experience purchasing a Subaru Crosstrek from Gallatin Subaru. The sales associates were informative but not pushy. They answered my questions well.
We were in Livingston and heading home to Bigfork when our 2020 Outback had a battery issue. Gallatin Subaru was able to squeeze us in and service manager Jake took excellent care of us and got us back on the road quickly. Our pup was well taken care of as well, thanks Gallatin Subaru!
Great people and customer service!
Friendly, prompt, helpful.
Friendly, fast service, nice waiting area with snacks! And they answered all my questions.
Gadi was incredible, attentive and get me informed to the progress of my appointment
Our experience at Gallatin Subaru was excellent! River helped me identify the right make and model of the car I was looking to purchase. She worked quickly to locate the right color and has followed up with me to ensure that I am pleased. The Ascent is such a fun car to drive!
Ian and Tanner were very nice to work with. Also, the gal that taught me the electronics. I would suggest that the sales person tell the buyer in advance how the purchase goes. I was not ready for Tanner. I had too many decisions to make with out any warning. I may have made some different choices if I would have had time to think it over. Perhaps I would have called my State Farm agent and talked the choices over with her to help decide what insurance coverage would be right for me.
Very friendly, clean, knowledgeable about all their vehicles, patient with me asking so many questions especially about all the different features in each vehicle.
Yesterday I bought my second Subaru Forrester from Gallatin Subaru. I dealt with Max Carr and he was great to work with. He was professional and personal. There was also no pressure placed upon me. I would not hesitate buying another vehicle from him.
I do not live in the Bozeman area but visit my Dad who lives here. I have a 2018 Subaru Outback. About a month ago my tire light came on while visiting here. I had just had sensors replaced in my hometown (not at a Subaru dealer) The service staff here checked my sensors and let me know there was an issue with one. When I returned home, I took my car into my people and they replaced the sensor with the issue but were unable to load serial numbers in and told me I needed to go toa Subaru dealer. ... Read More Google - Sep 28, 2025
Gallatin Subaru takes good care of their customers!
Great service!!
Extremely friendly staff all around, easy check in service experience. Snacks for humans and furry friends alike as well as the most important quality - free coffee.
Cinda Adams recently helped me in looking for a used Forester, to replace one that my daughter took to college. Cinda was exceptional -- smart, knowledgable, friendly, and easy to work with. She was a great representative of Gallatin Subaru, and someone I'd recommend highly to future customers. Well done, Cinda and Gallatin Subaru!
Allison was very helpful in helping us find a used car that would also meet all our needs. She was knowledgeable, patient but not pushy. We didn't find anything the first day but she called us later the second day with another car that had come in. It was perfect for us and we would recommend her highly. She knows a lot about Subarus!
Very good experience overall; perhaps less time spent on extras/additions would make it even better.
We recently bought a car from Gallatin Subaru, which has been purchased by Ressler Motors. Our salesperson was great but we asked that they sell us snow tires at cost. Ressler Motors had done for us during a previous sale, which we really appreciated, but the Subaru manager declined, indicating that the folks at other Ressler Motors branches were sloppy and broke the rules by doing this in the past. They even asked who our salesperson was during the previous sale, as if they were going to report them. This simple act of courtesy, which would have cost them nothing, ... Read More Google - Aug 20, 2025
Excellent work and customer service. We recommend the personnel and work of the repair crew.
Great friendly fair purchase with the same for the service department to back it up
This is more of a review of Subaru corporate than Gallatin Subaru ....I think. I took my car for issues with the A/C. It would work for 5 minutes and then stop and restart 15 minutes later. Took the car in to get diagnosed and was quoted at over $1800 to replace the compressor. I declined because that's too much and I would honestly rather just go without A/C than pay that much. Plus why would the A/C work intermittently if the compressor was shot? Did a bunch of research and decided to follow the internet, borrow some tools ... Read More Google - Jul 15, 2025
Barack was our salesman. He was excellent. No pressure put on me to buy. I have had horrible car buying experiences in n the past and this experience was the opposite. I was looking for a new to me vehicle as my vehicle was recently totaled in n a rear ending. I really liked my vehicle so the need to purchase something new was not a task I wanted or was looking forward to. Barack made the experience much easier for me. His knowledge, personality and genuine caring are a plus for your business!
Well done oil change by friendly folks at Subaru. Offered a 10% discount for Military, which was nice as well.
Super dealership. Dylan Weber in service is great to work with! Zack Novak in sales is very nice! Clean dealership. Friendly staff.
Great service. I use them for everything with my Subaru great staff and parts department. I’ve also bought all my cars from them. Everyone is great!
I’m from out of town and needed a basic inspection on my car. The team members I spoke with are very nice and helpful. I came in without an appointment and the technicians performed the inspection within a hour. They asked my permission before making a specific adjustment. Very pleased with the service at Gallatin Subaru.
Consistently friendly and helpful employees. Just purchased our 2nd Forester from them. Will continue as customers.
Grateful for your shuttle service-please don’t ever get rid of it! You all took amazing care of me and got my car serviced SO quickly and “Pearle” even got a wash! I love that Mike Koelzer always says “hello” and knows I’m coming in-he even introduced me to Ryan, hope we can purchase another Subaru from him in the future-thank you for such good service…I’ll be back!
Would give fewer stars if possible. Told me it would be $175 to do a diagnostic. I agreed. Then they basically just plugged in a code reader, asked to $1100 to change an oxygen sensor ($240 in parts and $860 in labor) for a half-hour job. I do not think they are paying their mechanics $1720 an hour so, someone is price gouging exorbitantly. Do not seek service there. I bet they also rip you off similarly on vehicle purchases. They then charged me $197.50 for the diagnostic saying the “were required by law” to charge me for “shop materials” even tho all they did was ... Read More Google - Jul 10, 2025
I’ve been to Gallatin Subaru several times—mostly when I’m short on time. Like most dealerships, their fees are higher than independent mechanics. One upside is their ability to get you scheduled quickly, which can be helpful when you’re in a bind. They also have a nice waiting area.
That said, this is the second time I’ve agreed to a repair without realizing how much more I’d be charged. Their text-based communication system seems designed to upsell services without clearly explaining the costs or tradeoffs. I don’t mind paying more for convenience, but I ... Read More Google - Jul 10, 2025
Ryan listened to what I needed and within a day, he called me and sent an email with EXACTLY what I was looking for! Best experience and everyone made it so very easy!!!
Fast, efficient and friendly service. Best repair facility in town. I will recommend Gallatin Subaru to everyone
The $175 troubleshooting charge was excessive if not necessary to fix known issues with the car. Most problems other than the ones actually corrected could be done by other shops in town at a lower price. Dealers seem to have too much overhead costs to justify their repair rates.
We brought our 2020 Crosstrek for a 60,000 mile full service check. Gallatin failed to inspect the breaks and they were completely worn down and required replacement. We were forced to visit another dealer and have the breaks replaced. We tried over 3 months to contact Gallatin but no one returned our calls or emails. We are pursuing several avenues to ensure that Gallatin stands by their work. We suggest you find another dealer for your vehicle as they are unsafe and put lives at risk.
After four months, the manager responded to our request to review the service experience. It took disputing ... Read More Google - Jun 28, 2025
I will say the sales woman was great. However, I spent over 1k getting to this dealer from out of state to secure a vehicle purchase. Sales woman was upfront and transparent about many of the issues with the vehicle as it was considered "wholesale to public" prior to my arrival. Where the issue is, I asked upfront before my 12 hour round trip commute to and from if the A/C had blown cold. I was told it was was working great. Flew in next day, AC is inop. Asked for repair or small discount due to this ... Read More Google - Jun 21, 2025
Purchased brand new Subaru Outback. Had everything including financing (not Subaru) done on my end before arriving. 11 days after I drove off the lot, started receiving phone calls asking for my $500 downpayment (which I’d given them my card to charge on day of purchase). 21 days after, received a text saying “ Good afternoon Cindy, I am following up to collect your $500 down payment for your 2025 Outback. We can take the payment over the phone via credit or debit card. Please reach out to us at your earliest convenience as we cannot send registration paperwork to the courthouse until we receive ... Read More Google - Jun 4, 2025
Super nice! Very helpful! Thanks for the recent work! Thanks for servicing our older Subaru, and I enjoy our 2022 Outback we bought from you. Dylan Weber does a super job and is very helpful and understanding!
The salesmen and sales manager were both very helpful and did not pressure us at all. Very professional.
The sales team at Gallatin Subaru were very professional and knowledgeable. They made the trade and purchase easy and straightforward. Thanks Jon, Dimitri & Mia! Love my new Subaru Forester.
Excellent staff: knowledgeable, friendly, efficient. They made the car buying experience wonderful! We will absolutely tell all of or friends about Gallatin Subaru!
What a wonderful experience at Gallatin Subaru! Sean, Tanner, Chad & Mia were all so amazing and friendly to work with! They were super knowledgeable and helpful when selecting my vehicle. I appreciate the time they took to show me features and were never pushy about purchasing. It was a comfortable, fun experience, and I highly recommend Gallatin Subaru and its team. I love my Outback!!!
We had a great experience at Gallatin Subaru. Matt helped us to get the vehicle we wanted and we are so glad we drove all the way to Bozeman to get the car that I LOVE!
I had a great experience when I purchased my vehicle and when I first took it in to be serviced. The second time I took it in, less than a month after the first time, I asked if they could check my heating as it wasn’t really working properly. They assured me they could, and I left. I returned after they told me my vehicle was ready to have a $340 bill for “fixing” the heating system. I ended up only paying for the technicians work because I never agreed to any additional work. I noticed about 2-3 months later, ... Read More Google - Feb 12, 2025
We had an excellent experience. Everyone in the dealership was very polite and helpful as soon as we walked in. Our agent, Jon, was knowledgeable and able to answer all our questions without being pushy. After sale contacts and assistance has also been excellent.
These guys are crooks, I recently brought my Subaru in with a sensor out causing multiple lights to go on my dashboard and cause cruise control, antilock brakes, emergency brake and traction to all shut off. Two places in Livingston said the sensor was out but they couldn't do the work and recommended taking it to Bozeman. The dealership reported $8000 worth of work had to be done and the car wasn't safe to drive without the work. We took it to Righty Tighty, they fixed the sensor and all systems are back on line and working just fine ... Read More Google - Nov 6, 2024
Do NOT go here, they are scammers and/or incompetent!!!! They will just try to charge you as much as possible.
Made an appointment for my remote starter not working, they claimed it wasn’t a Subaru part (it is) and tried to charge me $1000 for a new one. Turns out the battery in my key fob was just low - the backup key fob worked immediately when I got it home. They had my backup key fob so they absolutely tried it, realized it worked, and tried to scam me. I will NEVER be returning. Don’t waste your ... Read More Google - Oct 30, 2024
My daughter Brought her 2024 Outback in to evaluate a Subaru installed remote starter that wasn’t working. She was told it was aftermarket ( totally untrue, verified by original dealership) and they would install a new one for 1000 dollars. Meanwhile the original dealership suggested it just may be a battery issue with the starter fab which this dealership had both fabs to test.
She declined any work to be done, picked up her car, tested the backup remote fab and guess what, it started. Totally feel like she was being taken advantage of as a young woman.
She will never go ... Read More Google - Oct 30, 2024
My experience with Gallatin Subaru has been superb. I would recommend them to anyone interested in purchasing a vehicle.
I purchased a lemon of a vehicle from them in 2019. While most of the repairs were covered without cost, which I appreciated, I have still had to spend several thousand dollars to fix things. I like that they give you a loaner car to use while your car is in the shop, but they don't put good tires on them, so driving in the winter weather is horrendous. Also, the TWO times I had to replace my transmission, it took several WEEKS for them to get the part. The same thing happened when I had to replace the turbo--it ... Read More Google - Sep 4, 2024
Replaced my wife’s headlights due to a recall. Now the front lights, brights, and blinkers don’t work. Awesome job guys.
They were very personable and easy to deal with. And took time to help us.
Used the wrong kind of sealant on engine gaskets. Engine explodes 2100mi out. Service advisor acknowledges the mistake after it is looked at but I get nothing but a large repair estimate. Used to be a huge subaru guy, will never buy another while I live in Bozeman. Lost a lot of money.
The only people to have change my oil was this dealership. With a lador cost of 175 and hour you would exect them to not over tightened my oil plug. I went to chage the oil my self and nether me or my roommate could get it to move. We knew this wasnt right as we just did his car with no problems. Call and ask what they could do about it was told there are some creative ways online to fix that.
Never, EVER, buy from Gallatin Subaru.
In 2023 I purchased a 2014 Crosstrek, and was told it was "inspected and mechanically sound." In the 11 months since buying, I've had to fix:
- The A/C
- The battery (3 times)
- All four windows not working
- Spark plugs replacement
- Oil leak
- Another oil leak
- Both front control arms
I've saved all the documents in case anyone is inclined to not believe this. The dealer will tell you that there was no way they could have known about all the issues, but I refuse to believe ... Read More Google - Apr 15, 2024
Dont take your car here unless its something simple like an oil change, brought my car in for them to reprogram a new ecu, just for them to tell me it was vin locked (which they knew before hand since they dont even make new ecu's for my year of car and they still told me to bring in the car) and then reinstall my old ecu and tell me it doesnt work, didnt even attempt to reprogram it or anything, and then they proceed to charge me over $500 and tell me it took them over 3 hours to do ( ... Read More Google - Mar 1, 2024
A1 sales department, had a great experience. Very knowledgeable and friendly from the salesman to the finance department. Highly recommend this location for anyone looking for a vehicle.
SCAM ALERT - Went to get a rattling near my engine checked out and was told to spend over $6000 in repairs. Subsequently, I got it checked out at two other repair shops that specialize in Subarus and was told Bozeman Subaru is trying to pull a fast one. A heat shield had come loose and after it was clamped down the rattling went away. Everything else was fine. Everyone needs to be careful about the shady business practices here.
I wouldn’t go here if I didn’t already have a service package I purchased at a Subaru dealership in Texas. Took my car in for the maintenance (that is included in the service package!) not only did I receive poor customer service. But they also said there was nothing needed aside from the oil change, only to receive a call a few days later asking why I denied the maintenance they suggested and was included in my maintenance package. I didn’t deny it, I wasn’t told about it! Now I’ve lost trust in their ability ... Read More Google - Jan 29, 2024
This was the Belgrade location. Knew I was coming from out of state...didn't tell me the ones I was looking at were sold...didn't tell me another was covered in rust...half of their advertised stock didn't pass inspection or aren't even on the lot. Waste of time going there. I went to Billings and got treated better.
The whole process was simple. Car was accurately described. Price was very fair. Staff was very helpful.
Great experience working with Kieran! Kieran listened to what I was looking for in a new vehicle, provided great options. Seamless transition to financing and on to delivery with Luke.
The Only reason I decided to purchase my vehicle was because of Danny. Bad experience.
Everyone was very knowledgeable and professional. Easy to work with and paperwork was easy to complete digitally.
Dealership needs a better system for reviewing and signing documents. Reviewing details documents via a cellphone is not optimal. Other dealerships have the the desk screen which in my opinion is much better for those that actually want to read what they are signing
Very pleasant experience purchasing our vehicle. Felt like everyone at the dealership had integrity which is not always something found when buying a car elsewhere.
Kieran E. went out of his way to make sure we got the right vehicle and the best price possible. He brought numerous models and configurations to the showroom door to allow us to easily compare the differences and make an informed decision. If shopping at VW Bozeman I would highly recommend dealing with Kieran. He's honest and informed.
Woody is the BEST !!! Best car experience in buying a new car i have ever had
Kieran and Brian were amazing to work with! We had a 2 year old with us and the whole staff made sure she had enough snacks and let her have a hot dog! Working with VW Bozeman was the easiest dealership experience we have ever had! Thank you for getting us into the perfect VW Atlas!
Awesome to work with amazing customer service very friendly and helpful thank you for you time
Bozeman dealership was very professional from start to finish. The salesman was very knowledgeable and a pleasure to work with. I would give him the highest rating possible.
Max is great, very knowledgeable, straightforward, and helpful. I would buy another car from him in a second. Thank you! Everyone else was also very good.
They are very easy to work with. We felt no pressure to purchase any vehicle.
Good quick service. Justin got it going and Shelby stepped in and worked with us. Kieran followed through and kept checking to make sure we were happy! I will continue to work with this dealership. Car seems good so far (have a lot to learn about tech applications)....happy to have it! Bob
So grateful for the help from Volkswagen Bozeman. I was about to leave for a road trip when several warning lights popped up the day before. Knowing I had to leave, they squeezed me in which I really appreciated. I dropped it off the next morning, and it turned out to be rodent damage. They had it fixed and ready for pickup that same afternoon!!
Great team there in Bozeman! Kind, professional, and knowledgable!! Thank you Kieran, Brian, Justin, and team!
Kieran was great to work with and met all our needs. He was not too pushy and always got back to us right away.
Always a pleasure working with Max. This is the third vehicle we've purchased with him.
I love working with Max. THis is the 2nd car I've purchased with him!
Devon was super helpful with helping me find the right vehicle within my price range.
Everybody involved in getting my new Golf R here did a great job, especially considering the difficulties associated with getting such a rare model in a market our size.
Everyone I met was very polite and willing to answer any questions I had. It was a great experience
We love our new vw. Alajadro was a wonderful salesman! He was knowledgeable and helped us find the perfect car for us. We appreciate everything he did to get us into our new car! Five Plus stars!
Great service, work completed on time. Love the video you sent to show what needed to be done. Tina is an A+ employee
This time they were done when they said they would be. Perfect communication. Brakes feel fixed, they are gripping really well. Josie is always helpful and guides me through my service and makes me feel comfortable with the process.
The service is always good, the people are very friendly and I love that you wash my car every time it’s in for service.
Xander provided a great buying experience. He not only knows the specs but the mechanics of the vehicle. Purchased the Rivian R1S and he made it exceptionally easy for us. He went extra to ensure the registration and title are taken care of which is typically not the sales persons job. Would highly recommend talking to him first.
We really enjoyed our car buying experience. Everyone is super friendly and very up on technology. They are on it and we will be back!
Overall a great experience. Everyone was super helpful and very professional. They took great care of my car and were done a lot faster than expected.
Great service visit. Bozeman always knocks it out of the park. We had a recent service experience with VW in WA state and it was a completely different, negative, unprofessional experience in comparison. Bozeman VW is a 5/5 for service every time. Josie is very professional and extremely helpful. Thank you!
Josie is responsive and helpful, and was willing to help in areas outside of service. It is very appreciated.
Best service in town. High level of professionalism and detail. Josie and Cooper really on top of things!
Josie was amazing! So friendly and through! Great at communication and answering my questions. She's a 5 star!
The service was quicker than expected, from previous times that I have had my car serviced at Bozeman Audi/Volkswagen.
Highly recommend going to this dealership. They always go above and beyond with every visit
Great service, at this location. Everyone from the techs to the shuttle driver was amazingly helpful.
I was so impressed that Josie remembered my name! She is always so nice. Danny the shuttle driver he was so nice. I enjoyed driving with him. I would have loved driving around Bozeman all day with him. My car was completed at the time as promised.
Pleasant experience. No surprises. Waiting area comfortable. Coffee great. Just normal service so I cant comment on problem solving at this visit
I've always had great service here. The place is clean, the people are always friendly and professional and costs are transparent. This visit was especially sweet. I had had a super bad week with some very sad news and Josiane was amazing and even gave me a great hug when my emotions started to show. Thank you for compassion as well answer outstanding service!
I have never had such a pleasant and professional service experience. Your facilities are clean and efficient. Your staff was attentive and friendly, your price was fair. You provided a much appreciated shuttle service. Like many customers, I suspect, I am not too mechanical. I need to rely on your honesty and integrity to be confident that you have provided the inspections and service you describe. I have that level of confidence. Thank you!
Everyone did a great job. The car was fixed and cleaned. The driver was pleasantly chatty.
Nolan has always gone above and beyond to help up and stays in communication! He is the best employee there.
friendly and professional service. work was performed quickly and efficiently. very satisfied with the full experience.
Friendly knowledgeable personal. All questions answered. Like that they washed my car for me! Two thumbs up!
This dealership breaks all the stereotypes of car dealers. One person stood out from DAY 1 and that is Maya. My wife and I were so impressed with her listening skills and professionalism. We bombarded her with questions and she answered all of them. If she did not know an answer she went to the expert. We learned quickly we could trust her. I could go on and on how impressive she is but bottom line, if you are looking to buy a car, ask for Maya. I guarantee you will be glad you did
Xander was professional, responsive, and attentive throughout the process. Unable to visit the dealership, I appreciated him sending multiple videos of the SUVs I was considering. Xander and Justin in finance made the entire experience seamless and flawless. I could not be happier with my purchase and my experience with Volkswagen of Bozeman. C.Bryan
Service was ok. Josie gave good service and information regarding the issue with my vehicle.
They got the car in and programmed in a timely manner.overall a great experience
Very smooth process. Clear communication; no hidden fees. The staff were very helpful and fast to answer any question
Working with the VW staff was very easy - all were very informative and friendly. We opted for a lease and the transaction went smoothly. I would definitely work with them in the future.
Josie did a great job of working us in for an impromptu appointment last minute.
Everyone is so pleasant and willing to help. Customer service is amazing and so efficient.
Maya provided exceptional support from beginning to end—her professionalism and kindness truly made a difference. Thank you
The service was excellent, very informative and prompt. Will be back as long as I have this vehicle.
Kieran was so incredibly helpful and friendly. He really took the time to explain the whole process and make sure that my partner and I were choosing the right car for us. Him and Brian went above and beyond to ensure that we had a good experience. Couldn’t recommend them enough!
Excellent service. Nice people. Quick turnaround and very good prices. I really like these guys
Our Bozeman dealership is amazing. The manager came out and visited with me while my car was being worked on. They are super professional; the shop is always very clean. Top notch service.
Absolutely everything from check-in to the shuttle was exceptional. We both looked at each other when leaving said "they always give professional service that goes above and beyond". Thank you
Completed job on time, and they gave me a ride home and back when needed. Friendly efficient check in.
Everyone is always very friendly and helpful. The work performed on my car is always done very well.
Tina was delightful to work with. She was very knowledgeable and accommodating regarding my options for the appointment. She arranged for my transportation and let me know how long the process would take. VW/Audi has a great employee in Tina!
They did a great job and did so in a timely manner. Also, the car was washed well and vacuumed well.
We had great service from Maya and her team! We didn’t feel pressured to buy which was so nice!
Service folks are always so attentive and helpful. Just wish there was more attention paid to returning a clean car outside AND inside. I don't ever have a very dirty car, but when it comes back from a full service, it's dissappointing when that detail is overlooked.
I really liked the ease of online scheduling and smooth checking in process. Friendly, professional, good communication throughout the process.
Always a pleasure to be at this dealership. Always friendly, work is excellent. Highly recommend.
Work was good, had to wait longer than expected, for the work being preformed, but communication was good and helpful.
Denali was really a great help and so was Shelby! Great service all the way!
Very professional and efficient. Clean and friendly. I needed to get lunch and I was driven to a drive-through by a nice young man.
I was extremely impressed with the entire set up VW has in Bozeman. Everyone was very helpful and personable. Kieran was an excellent sales person staying with us until the end. Many times I have purchased vehicles in the past from other dealerships and as soon as the sales person can pass you off you never see them again, but this experience was completely different. Everything was done at Kieran’s desk so everyone came to us rather than passing us around, super good customer relations. I will highly recommend VW of Bozeman to anyone I know looking for a ... Read More DealerRater - Sep 19, 2025
Friendly and helpful, they will listen to your concerns and if necessary escalate your concerns.
Service department was great. I got my windshield replaced and calibrated and they also managed to fit in a 30K mile full maintenance that was over due all in one day. I was impressed and grateful!
They are always pleasant and easy to work with. They are professional and very accommodating.
I was not impressed with the f-bombs and other foul language being spoken by your staff on the sales floor. I'd have given you five stars, but it really put me off and it reflects pooon your dealership.
Great dealership! From purchasing to servicing, they’re always on top of it and easy to deal with
Tina was pleasant to work with and efficient, Service was done promptly and as expected.
The servicing my Passat received was excellent. They even corrected the digital on my dashboard instrument panel. I couldn't figure out how to do it myself. And I was given a ride both drop off, and pick up. The car came back clean. I was very satisfied with it all.
Gallatin import group is the best place to buy our service your Audi or Volkswagen.
Bozeman Audi keeps my 2014 Audi well serviced and running smoothly well into the future.
Tina did a great job! She was very professional and responsive. I would definitely recommend the dealership to everyone
Very straight shooters. Took vehicle in because a Lithia Dodge in Helena wanted to play games.
Tina did a great job, service was great and left with a clean car. Thank you!
If you are looking for a Volkswagen, go to VW of Bozeman! We had the best experience with Kieran Eveland was top notch! His product knowledge, rapport with us, transparency and customer focused attitude was what sold us on our 2025 Atlas Premium R-Line. He even took me out of my color comfort zone with his sales skills! I highly recommend Kieran Eveland for all your cars needs! Thank you for making the car buying process so easy and smooth! 5 stars all the way!
Tina was very professional and kept me informed throughout the day during the service on my vehicle. She quickly arranged a ride to and from the dealership during service.
Warm and welcoming with no pressure. Well informed about their vehicles! I would recommend Audi /VW of Bozeman
The 60000 mile service is very expensive but the service advisor was upfront about it.
